Customer Reviews & Stories

Leave Us a Review

We want to hear about your experience at Eureka Brake & Automotive.

Click on a logo below to leave us a review on your favorite site. This takes just a few minutes and we appreciate you taking the time to do this.

Google Reviews Eureka Brake & Automotive, auto repair shop in Eureka CA Yelp Reviews Eureka Brake & Automotive, auto repair shop in Eureka CA Yellowpages Reviews Eureka Brake & Automotive, auto repair shop in Eureka CA Citysearch Reviews Eureka Brake & Automotive, auto repair shop in Eureka CA Superpages Reviews

"Good service and fair prices. What they quote is what they charge. Brian is nice at the front desk and Kenneth in the shop is a good guy and knows his stuff:)"

— Yelp Review

"I was at first skeptical to use a "brake shop" for all of my automotive needs. I didn't need to be. Eureka Brake and Automotive has handled all of my automotive maintenance needs, and more, for the last 4 years. I was recently interested in buying a used car, and Ken helped me figure out a problem with that car even before I was to have brought it in for a service check. I recommend Eureka Brake and Automotive, without reservation, for all your auto maintenance needs. It's hard to find a good local shop with professional technicians at a reasonable price. Look no further. Eureka Brake and Automotive can handle it!"

— Yelp Review

"I won't take my vehicle to anyone else. They do a fantastic job and explain everything they do thoroughly. Not to mention, reasonably priced! And, the shuttle is an awesome service to add while your vehicle is being worked on."

— Yelp Review

"Lacee and Steve were absolutely wonderful, personable, caring and helpful when my out of state van broke down while my family was on vacation. They took the time to allow us to sort out what we should do without any pressure at all. They listened to me and explained everything in a way that was clear. Their diagnostics were right on! If I am ever in need of automotive services in Eureka again. Eureka Brake and Automotive is the only place I will go. What a stellar way to run a business! Thank you so much!"

— Nancy S.

"Joyce and I have always enjoyed the services that you have provided for our vehicles. Glen is an extremely knowledgeable and experienced mechanical service man and he is the only mechanic that we ever want to work on our truck or car. Your entire staff has also been friendly and courteous."

— Dave

"I've been using Eureka Brake and Auto since I moved to Eureka in 2007. Yes, their prices are sometimes higher than a competitor, but they are also honest and offer great service. When my car started leaking a few months after a repair, they fixed it for free even though they could have easily claimed that it was a separate issue or repair."

— Yelp Review

"I live out of the area and needed to have a car I was thinking of buying checked out. They picked the card up from the dealership, test drove it, did the car inspection, then returned it to the dealership. All for a very reasonable price. Their assessment of the car made our decision to make the 5-hour drive to buy it so much easier. Their customer service is second to none. Everybody was very friendly, helpful and thorough."

— Yelp Review

"While on an extended RV trip, our 13 year old Ford gave us some serious challenges. The team here diagnosed the problem and repaired it perfectly. While the truck was in the shop we were given a loaner car, allowing us to still be active tourists. I only wish we lived nearby for all our automotive needs."

— Yelp Review

"These guys bend over backwards to make me a satisfied customer. Warranty is double what I have found at other shops and pricing is competitive. They know their stuff and they are very patient with explaining things and standing behind their work. I have had them do some major repairs and some small maintanence repairs and they are quick, reliable, professional and communicate well every time even when I am frustrated and cranky towards them".

— Google Review

"To all the guys - We made it. Eureka to Denver, 3 days! Car did fine. The Rocky mts are really steep. Had to gear down to keep up to speed climbing. Thanks for checking everything out. See ya at the end of July."

— Sue Cook

"I brought my 2004 Cadillac SRX in for major repairs. Eureka Brake & Automotive provided great service at a reasonable price. I value the relationship with a good local mechanic and would highly recommend Eureka Brake & Automotive."

— Yelp Review

"I have only one regret regarding Eureka Brake & Automotive and that is I found them only 13 years ago. Over these years they have serviced all types of my vehicles, keeping them running in the best possible shape. They understand the appropriate maintenance and follow my different requests to keep expenses down and to keep my pick-up, commuter beaters and sports cars running to my complete satisfaction.

Steve and Lacee's Business Model should be taught at Harvard Business school: Be honest, do what you say you will do, keep costs down, be reliable, be friendly... and customers will gladly come back.

As a local high school teacher I recommend to all my students and their families that if they seek an honest, reliable, dependable, accurate and appropriate mechanic - Eureka Brake and Auto is the only place in town."

— Rick Wilutis, Economics and History Teacher

"They did a great job diagnosing the problem with our vehicle. i would suggest going through these guys if you want good service, and polite people."

— Google Review

"I have been a customer at Eureka Brake and Automotive for over 12 years.

I can count on Steve and Lacee and the crew at Eureka Brake. They should be very proud of the business they have cultivated and the numerous customers like me who feel and are treated like family.

Service Writers Bryon and Jesse have been friendly, respectful, and efficient and have taken excellent care of me and my cars over these many years. Eureka Brake and Automotive employees are honest and courteous in helping me to assess which maintenance service or repair is right for my cars. I buy all my cars' tires here at Eureka Brake too.

I have often utilized Eureka Brake's shuttle and courtesy cars which are extremely convenient, allowing me to carry on with my day's activities with ease.

The service Technicians who are Volvo certified, are kept up to date on the latest bulletins from all the auto manufacturers, and know both my Volvo cars inside and out. AND, my cars are always returned to cleaner than when they arrived.

My three adult children have also utilized Eureka Brake for their cars and trucks.

Thanks Eurek Brake & Automiotive, for keeping my family and our vehicles on the road and in top shape."

— Phyllis Jeanne Geller

"I received a copy of a complimentary notice from our member Ellis Williamson informing us of your facility's professional and courteous attention and service.

Relatively few customers take time to acknowledge a job well done. We are very proud of your continuous quality work extended to the AAA members. A satisfied customer always recommends an excellent repair facility.

Keep up the good work and best wishes for your continued success."

— Jaunita M. Perry Manager, Field Operations Automotive Services AAA

"I began using Eureka Brake and Front End as my auto maintenance and service center many years ago - I think at least 15. I have asked them to service and repair the following vehicles: 1980s Pontiac Grand Am, Mitsubishi Montero, and Ford 250 van; 1990s Toyota Corolla, Plymouth Voyager and Mitsubishi Montero;2001 Toyota Tacoma and 2005 Toyota Prius. I have found that the quality of their maintenance and repair work is outstanding, and I have also asked them to do some suspension and engine improvements. I like to know that when my wife, children and I go somewhere we are in safe and dependable vehicles. When my wife bought our new 2005 Toyota Prius I knew that the Hybrid vehicle contains some unusual technology. I called to ask if Eureka Brake could service it, and was delighted to find out that one of their technicians had already take Prius service training. I trust this shop, and I get better and faster service than I do at dealer shops. California law makes it clear that servicing your vehicle outside of the dealer shop does not void your warranty. If you need quality work, shorter waits for service appointments, and honest talk, you can't go wrong with Eureka Brake and Front End."

— Pat Wenger, Eureka Resident

"You are the best! Just wanted to drop you a note and tell you we think your shop is the best in town. We never feel pressured to buy anything.... always feel confident in your work... and enjoy doing business with you! We've had two of our cars in your shop in the last 2 weeks.... and we refer anyone who needs car repair to you!"

— Sincerely, Karen Nelson